Matthew Wittemann, Geoff Ables
Microsoft Dynamics CRM 2011 Administration: Bible
Издательство: Wiley, 2011 г.
978-0-470-56814-9
Книгопечатная продукция
Объем: 816 стр.
An in-depth, expert guide to Microsoft Dynamics CRM 2011 from Microsoft CRM experts! What better way to learn how to administer Dynamics CRM than from two Microsoft CRM experts? This in-depth Bible is packed with expert guidance on the latest version of Microsoft`s hot CRM product. Whether you`re new to Dynamics CRM or upgrading from an earlier version, you`ll get thoroughly up to speed on everything from the basics to new features and more.
- Brings you up to speed on Microsoft Dynamics CRM 2011, the latest version of Microsoft`s fast-growing customer relationship management software.
- Shows you how to get the most out of the application, including configuration and customization, integrating with Microsoft Office, and automating business processes.
- Features step-by-step instruction and in-depth coverage of all essential topics; you`ll want to keep this information-packed book at your desk as a practical reference.
If you want to master Microsoft Dynamics CRM for your business contacts, this is the book you need to succeed!
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