Greg Brue
Six Sigma for Managers
Серия: Briefcase Books Series
Издательство: McGraw-Hill, 2002 г.
0-07-138755-2
Книгопечатная продукция
Объем: 208 стр.
Six Sigma is today`s most dynamic management approach for dramatically improving product and process quality-along with employee enthusiasm and involvement. Its success, however, requires a new corporate mindset and an entirely transformed set of management practices. Six Sigma for Managers is a step-by-step guidebook for understanding and managing every facet of this landmark quality initiative. This addition to McGraw-Hill`s skills-based Briefcase Books series gives you the hands-on knowledge and skills you need to:
Prepare employees for a full-time, committed focus on the Six Sigma initiative
Use Six Sigma tools to isolate-and improve-factors affecting your firm`s quality and performance
Sustain Six Sigma, and create a ripple effect throughout your entire organization
Six Sigma is the key to unlocking new levels of quality, performance, customer service and profit; as a manager, you are the key to unlocking the power of Six Sigma. Let Six Sigma for Managers show you how to wield this power effectively, and lead the way toward transforming your company into a Six Sigma powerhouse.
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