Editor Jack Gordon

Pfeiffer's Classic Activities for Improving Interpersonal Communication

редактор

Издательство: Pfeiffer, 2003 г.
0-9990-0090-X, 0-7879-6926-5
Книгопечатная продукция
Объем: 432 стр.

"Pfeiffer`s Classic Activities for Interpersonal Communication" is a comprehensive resource filled with ready-made learning activities that you can immediately put to use in your ongoing effort to maintain and improve workplace communication. This important collection of timeless activities brings together classic resources drawn from more than thirty years of the Pfeiffer Annuals. Editor Jack Gordon, former chief editor of Training Magazine, has selected experiential learning activities, instruments, and discussion resources that both new and seasoned trainers can rely on to enhance training events on communication, customer service, sales, teamwork, or management development.
"Pfeiffer`s Classic Activities for Interpersonal Communication" includes:
Tools and information about how personality types and cultural or gender differences influence communication; Experiential learning activities that build awareness of nonverbal communication; Activities designed to encourage trust and openness in work groups; Data about the emotional factors that interfere with clear speaking and effective listening; Tips for giving performance feedback to subordinates; Explanations of why trust and openness are preconditions for effective communication; Advice for using personality typologies in communication-skills training.

Посмотрите также...

Pfeiffer's Classic Activities for Developing Leaders

Good leaders are vital to the success of any organization. Effective leadership from the CEO, middle managers, frontline supervisors, and team leaders can make the difference between a well-motivated workforce prepared to meet any challenge and ......

Pfeiffer's Classic Activities for Developing New Managers

This new addition to the popular classics series provides a wealth of material to train and develop new and aspiring managers. Good managers are vital to the success of any organization. Effective management from new managers, frontline ......

The Pfeiffer Book of Successful Leadership Development Tools

This extraordinary resource includes the most successful leadership development tools selected from three decades of the Pfeiffer Annuals and Handbooks. Since 1972, trainers and consultants have found these volumes to contain a treasure chest of ......